Shipping And Return
COVID-19 UPDATE: We are still shipping Quilling Handmade Art orders!
We ship to all over the USA.
Shipping Cost and Time
We’re happy to provide you FREE Standard Priority Mail Shipping on all orders of $99+. However, we provide FREE Delivery in local Williamsport Area.
If customers choose to purchase products with frames, it should be noted that at MonkeyDragonPaper uses frames made of real wood with some colors such as blonde, black and gold leaf (not available in all sizes). Moreover, the frame includes a clear plexiglass glazing for shipping safety. MonkeyDragonPaper also installs frames with hanging wire. Framed works are ready to hang!
MonkeyDragonPaper Shop will ship your order as soon as possible. Most orders are turned around on the next business day. Please note, if you order on a weekend, that we just process for shipping when post office is open!
Process Time For Your Custom Order Quilling Handmade Art
Processing time for custom orders depends on specific criteria. Please still contact us if you have an urgent situation involving your custom order! Anyway, we will do our best to help with what we can. Also, customers have to deposit half of the total cost of the custom order as soon as we confirm the order and finish paying for the order before we deliver to you.
Refund And Return
Customer satisfaction is very important to us. We will honor the refund of a purchase with a returned item/s when return shipping is paid for by the buyer. MonkeyDragonPaper hold no responsibility to pay for any shipping under any circumstances. We will also accept the return of any damaged products that happens during shipping. You must provide immediate documentation that will be used to file an insurance case with the Post Office. Please send an e-mail to us (monkeydragonpaper@gmail.com) to explain the problem, and we’ll send you return instructions immediately. However, to reiterate, customers are responsible for all shipping costs including returns. Importantly, we don’t accept returns on any damages occurring in the customer’s care.
Again, it should be noted that we don’t refund on shipping and handling fees.
Follow us!
If you love paper quilling art, you enjoy our Paper Quilling Handmade Gifts collection. Please feel free to see our new designs on our Facebook Page. You also can follow us on Instagram.
Thank you for looking at our site. Please do not hesitate to contact us with questions or concerns.